Support for a Secure Purchase Experience

At Mr. & Mrs. Abe, we offer various support services to ensure our customers can enjoy online shopping with peace of mind.

Pre-Purchase Support

• Detailed Product Information: Each product page includes detailed information such as size and material. If you have any questions, please feel free to contact us.

• In-Person Viewing: If you wish to see the products in person, you can visit our meeting room in Kagurazaka, Tokyo. Reservations can be made here.

Post-Purchase Support

＊Japan Exclusive Service

• Return and Refund Policy: If there is a defect in the product, we accept returns and refunds. For details, please refer to our Refund Policy.

• Free Ring Resizing Service: We offer a free resizing service for rings within two months of purchase. For eligible products and more details, please check here.

• Free Shipping within Japan: We offer free shipping for all orders within Japan.

Contact Us

For any questions or inquiries, please contact us through our contact form.

We are dedicated to assisting you with heartfelt support, ensuring that your first jewelry selection becomes a special experience.